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PRIVACY POLICY

1. Who we are (Data Controller)

Groove Wood Studio – Mehmet Duru
Mersin, Türkiye Mersin
Contact: info@groovewoodstudio.com

2. What we collect

Depending on how you use the site, we may collect:

  • Identity & contact: name, email, phone (if provided)

  • Order info: shipping address, billing address (if applicable), items purchased, notes/personalization

  • Communications: messages you send us

  • Device & usage data: IP address, browser, device identifiers, pages viewed, interactions

  • Marketing preferences: newsletter opt-in/opt-out

Payment details are processed by our payment providers; we do not store full card numbers.

3. Why we collect it (purposes)

We use your information to:

  • process and deliver orders

  • provide customer support

  • prevent fraud and secure transactions

  • analyze site performance and improve the experience

  • send marketing emails only if you opt in

  • comply with legal obligations

4. Legal bases (GDPR-style)

Where GDPR applies GDPR, we rely on:

  • Contractual necessity (to fulfill your order)

  • Legitimate interests (site security, service improvement)

  • Consent (newsletter, marketing cookies/pixels where required)

  • Legal obligation (tax/accounting, dispute resolution)

5. Sharing your information

We share data only as needed with service providers such as:

  • website hosting and infrastructure via Wix

  • analytics via Google Analytics

  • advertising measurement via Meta Pixel

  • shipping/logistics partners (e.g., UPS, FedEx)

  • email marketing tools (when enabled)

We may also disclose information if required by law or to protect our rights.

6. International transfers

We are based in Türkiye and may use service providers that process data in other countries. Where GDPR applies, we take reasonable steps to use appropriate safeguards for cross-border transfers.

7. Data retention

We keep personal information only as long as necessary for the purposes described above and to meet legal/accounting obligations. As a general rule, we retain order-related records for up to 4 years.

8. Your rights

Depending on your location, you may have rights to: access, correct, delete, object, restrict processing, and data portability.
To request, email us at info@groovewoodstudio.com

If you are in California, you may have additional rights under CCPA (including requesting access/deletion and opting out of “sale/sharing” where applicable).

9. Cookies & tracking technologies

We use cookies and similar technologies for: essential site functions, analytics, and advertising measurement.
Where required, we display a cookie consent banner and allow you to manage preferences.
(For Wix sites, this is typically handled via the Wix Privacy Center / consent banner tooling or an approved consent app.)

10. Security

We take reasonable measures to protect your information, but no method of transmission is 100% secure.

11. Changes

We may update this policy. The “Last updated” date shows the latest version.

Last updated:

February 2, 2026

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This Privacy Policy explains how Groove Wood Studio collects, uses, and shares personal information when you visit or make a purchase from our website.

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